The following links are designed to help answer some of your questions relating to the purchase of consumer goods and services. The resources listed below contain general legal information that should not be used as a substitute for specific legal advice. Please remember that the law is always changing through actions of the courts and the Legislature.
Oregon Department of Justice
www.oregonattorneygeneral.gov(877) 877-9392
The AG's Financial Fraud/Consumer Protection Section offers a variety of consumer information programs and publications. It can sometimes help injured consumers resolve their complaints with businesses by mediating and helping them get their money back. The website has a widely-used public database of complaints against specific businesses.Oregon Insurance Division
http://insurance.oregon.gov/consumer/consumer.htmlContact a consumer advocate here, or file a complaint related to various kinds of insurance in Oregon.
Federal Trade Commission's Office of Consumer Protection
www.ftc.gov/bcp/consumer.shtmFind practical information on a wide variety of consumer topics to help avoid rip-offs and exercise your consumer rights.
Better Business Bureau
http://www.bbb.orgBasic consumer information plus directory of affiliated branches nationwide.